Organisational Coaching Skills

Recommend course:


Increasingly organisations are realising that a command and control, top down approach to management and workplace conversations leads to dependence, learned helplessness and low engagement. Coaching techniques and powerful questions change the nature of everyday conversations and lead to higher levels of engagement, increased self-sufficiency, creative thinking and innovation. 

This highly practical two-day course is an introduction to coaching skills for managers and internal organisational coaches.

Who should attend:

Managers at all levels who would like to introduce a coaching approach to their conversations with colleagues and team members.  Also suitable for staff who are internal coaches supporting capability development within their organisations.

The course teaches foundation coaching skills, so no prior knowledge or experience is required.

Learning objectives:

  • Understand what is meant by a coaching approach
  • Be able to use a variety of coaching tools
  • Recognise the difference between coaching and other interventions
  • Be able to conduct a short coaching session using a coaching conversations model
  • Use a coaching approach in development conversations; performance conversations and feedback conversations

Course outline:

  • Coaching as a workplace intervention
  • Levels of listening
  • Powerful questions
  • Coaching styles
  • Building self-awareness
  • The skill/will model
  • A strengths approach to coaching
  • Coaching in the moment
  • Neuroscience and coaching
  • A coaching approach for more difficult conversations
  • Developing a coaching and questioning culture

Course format: 

The course is highly interactive using a variety of adult learning techniques: brief interactive presentations, small group discussions, pairs work and plenty of practice drawing on participants’ own experience. There will be no power point and no role play!


Paula Feathers

Further details:
If you would like more information about this programme, please contact us on:
Ph: 64 4 463 6556 Email:

Customised workshops:
Victoria Professional and Executive Development are able to customise many of our workshops to meet specific individual or organisational requirements. Please contact us for further information.

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